Privacy Policy - Piano lessons and classes

Last updated: August 29, 2026

Stel Piano Studio respects the privacy of our students, families, prospective students, and website visitors. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, inquire about our programs, enroll in lessons or classes, or otherwise interact with Stel Piano Studio.

Stel Piano Studio operates in Calgary, Alberta, Canada and handles personal information in accordance with applicable Canadian and Alberta privacy requirements.

Information We Collect

We only collect personal information that is reasonably necessary to operate our studio and provide our services.

Depending on how you interact with us, this may include:

Parent or guardian name
Student name and age
Email address and phone number
Billing and payment information
Mailing address, when required
Lesson or class enrollment information
Scheduling and attendance information
Previous piano or music experience
Information submitted through inquiry, registration, assessment, or quiz forms
Student learning, practice, and progress information
Communications between you and Stel Piano Studio
Photos, videos, or testimonials where appropriate consent has been obtained
Technical information automatically collected through our website or third-party services, such as IP address, browser information, device information, and website usage data

We may also collect other information that you voluntarily provide to us.

How We Use Personal Information

We may use personal information to:

Respond to inquiries and recommend appropriate programs
Register and enroll students
Schedule and administer lessons, classes, events, trials, and meet-and-greets
Process payments and maintain business records
Communicate with students and families about their lessons or enrollment
Provide instruction and track student progress
Operate and improve our programs and services
Maintain the security and administration of the studio
Meet legal, accounting, and regulatory requirements
Send studio news, registration announcements, program updates, or promotional communications where we have the appropriate consent or are otherwise permitted to do so by law

You may unsubscribe from optional marketing emails at any time using the unsubscribe option provided in those communications.

Children’s Privacy

Stel Piano Studio provides music education programs and services to children and therefore collects certain personal information relating to minor students.

This may include a student’s name, age, previous music experience, program enrollment, attendance, learning progress, and other information reasonably necessary to provide music education services.

For minor students, we ask that registration, inquiry, and contact information be submitted by a parent or legal guardian. By providing personal information relating to a minor, the parent or guardian consents to Stel Piano Studio collecting, using, and disclosing that information as described in this Privacy Policy.

We limit the collection of information about children to information reasonably necessary to administer our programs, communicate with families, provide instruction, maintain student records, and operate the studio.

Photos, videos, testimonials, or other identifiable student content will only be used for promotional or public-facing purposes where appropriate consent has been obtained.

Online Forms, Quizzes and Third-Party Services

Stel Piano Studio uses third-party services to help operate our website and programs. These may include services used for online forms, quizzes, email communication, payments, scheduling, educational resources, and other administrative purposes.

When you provide information through one of these services, your information may also be processed or stored by that service provider according to its own privacy practices.

Some service providers may process or store information outside Alberta or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

We take reasonable steps when selecting and using service providers that handle personal information on our behalf.

Email Communications

We may send administrative emails relating to an inquiry, enrollment, lesson, payment, schedule, event, or other service you have requested.

With appropriate consent, we may also send occasional studio updates, registration announcements, upcoming program information, events, or other promotional communications.

You can withdraw your consent to optional marketing communications at any time by using the unsubscribe link in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending communications that are reasonably necessary to administer an active enrollment or provide a service you have requested.

Cookies and Website Information

Our website and the services integrated with it may use cookies or similar technologies to operate website features, understand website usage, remember preferences, and improve the user experience.

Your browser may allow you to block or delete cookies. Some website features may not function properly if certain cookies are disabled.

Sharing Personal Information

Stel Piano Studio does not sell or rent personal information.

We may share personal information with service providers when reasonably necessary to operate the studio, process payments, deliver educational services, communicate with families, maintain our website, or perform other business functions.

We may also disclose information when required or permitted by law, where necessary to protect our legal rights or safety, or with your consent.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, contractual, and business requirements.

When information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

Accessing or Correcting Your Information

You may contact Stel Piano Studio to request access to personal information we maintain about you or your child, or to request that inaccurate information be corrected.

You may also contact us if you have questions about how your personal information is being collected, used, stored, or disclosed.

Certain information may need to be retained where required or permitted by law.

Links to Other Websites

Our website may contain links to third-party websites or services. Stel Piano Studio is not responsible for the privacy practices of websites or services that we do not operate. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time as our services, technology, or legal requirements change.

The most current version will be posted on our website with the date it was last updated.

Contact Us

Questions, concerns, or requests relating to this Privacy Policy or your personal information can be directed to:

Stel Piano Studio
Calgary, Alberta, Canada
Website: stelpianostudio.com